These tubes do not include the earhook nor the thick tube.
Shipping: Please allow 1-2 Weeks for Standard FREE Shipping orders to arrive.
Return Policy: All Nano orders are backed by our 45 day money back guarantee! In the rare case that you need to return your device within the 45 day risk free period, just call us at (877) 654-9071 and our friendly U.S. based customer service team will be happy to help you troubleshoot, exchange, upgrade or solve any issue you're experiencing! But before you call, most issues can be solved by simple troubleshooting steps like cleaning earwax. Click here to see tutorials.
Had to replace tube as it would not go into unit so I called Nano and had no problems getting it replaced
Received order promptly and in great condition. Thank you so much
Great replacement parts and got them very fast. Just what I needed.
Tube failed where it attaches to the hearing aid. Nano sent me new ones, when I replaced it my hearing aids worked like new!!!!
I am very pleased with the performance of my RX2000 Hearing Aid, that I received in January 2019, and with the ease of replacing the thin tubing. As with any product there are some parts that need to be replaced to maintain the high quality of operation. My thin tubing base failed after 8 months of use and Nano Customer Service assisted me in diagnosing the problem and sending me replacement thin tubes. I have attached a video showing the old thin tubing along side the new tubing next to my RX2000.
I received my RX2000 in January 2019 and have been very pleased with the performance and especially with the convenience of the rechargeable battery. I find it very simple to plug in the recharging cable each evening and allow it to recharge while I am sleeping. I recently contacted Customer Service regarding a problem which was quickly diagnosed and replacement "Thin tubes" were sent to me. The thin tube "base" was my problem and my unit works great after I installed the new thin tubing.I have attached a photo showing the old and new thin tubing.
I really am glad I purchased these heating aides. Did not realize how much of a conversation I was missing. With the hearing aides in I hear everything. They really work great. The price was great too.
They were sent right away and work well. thanks.
How do you change these tubes. No instructions on how to change