The personnel at customer service were excellent and provide excellent service.
Thank you
Lawton
Happy with the hearing aids and so is my wife.
Hi Raymond,
Thanks for taking the time to share your positive feedback with us. We are so glad to hear that you and your wife are pleased with your new hearing aids!
Should you have any questions in the future, please feel free to reach out at 619-738-2438 or email us at support@nanohearingaids.com. Alternatively, you can also try our Live Chat at www.nanohearingaids.com.
All the best to you and your wife,
-Nano Support Team
I have other doctor hearing aidsthesr are backups for me. In quiet Ivan hear conversation well but I am surprised by the volume of sharp noises with these aids. Any suggestions to reduce loud volume. Staff has been helpful.
Hi Thomas,
Thank you for sharing your feedback with us which we will pass along to our team. We genuinely appreciate your input as it helps us identify areas where we can make improvements. Your satisfaction is our top priority, and we apologize for any inconvenience you may have experienced.
One of our customer service team members will be in touch with you to discuss your concerns with loud noises.
Should you want to connect sooner or at your convenience, please feel free to reach out at 619-738-2438 or email us at support@nanohearingaids.com. Alternatively, you can also try our Live Chat at www.nanohearingaids.com.
We look forward to connecting with you and ensuring a smooth experience with our products.
- Nano Support Team
Bought for my mother & it has made a difference in her life. She’s smiling more that she can hear more conversations. Thank you!
Seamless/Turnkey Performance. Worth Every Penny!!
The manual is incomplete which made using and learning the hearing aids necessary to make numerous phone calls.
Hi Virginia,
Thank you for taking the time to speak with our team and allowing us the opportunity to address and resolve the issues you encountered with your devices and the manuals. We genuinely appreciate your input as it helps us identify areas where we can make improvements and sincerely appreciate your patience and understanding throughout the process. We hope that you are now enjoying your new hearing aids!
Should you have any additional questions or concerns, please do not hesitate to reach out at 619-738-2438 or email us at support@nanohearingaids.com. Alternatively, you can also try our Live Chat at www.nanohearingaids.com.
- Nano Support Team
The first time I put the new hearing aids in my ears, I couldn't believe how loud the toilet flushing was. I can hear a lady talk at prayer group. Before, all I could see was her lips moving with no sound. Thanks for helping me hear again. Not everyone I hear speaks clearly, but at least now I can hear the sound of their voice. The hearing aids are lasting about 12 hours a day before having to plug them in again.
The Nano CIC digital rechargeable hearing aid has many fine features... comfort and ease in adjusting its many options with a single button are high on the list. It's small, rechargeable carrying case is another great feature. It is obvious to me, that the Nano team did an excellent job in designing this great hearing aid which will serve many hearing impaired individuals, at a very affordable price!!!
I bought these for my Mom and she loves them. Her older (cheaper made) ones had a lot of feedback/static. These all crystal clear
Hi Clayton,
Thanks for taking the time to share this feedback with us. We are so glad to hear your mom is enjoying her new hearing aids.
Should any questions come up in the future, please do not hesitate to reach out to our team any time at 619-738-2438 or email us at support@nanohearingaids.com. Alternatively, you can also try our Live Chat at www.nanohearingaids.com.
Wishing you and your mom all the best!
- Nano Support Team
So far i am really happy with my new nano hearing aids
Hi Byron,
Thank you for taking the time to share your positive feedback with us. We are so glad to hear you are happy with your new hearing aids.
Should you have any questions, don't hesitate to contact our team at 619-738-2438 or email us at support@nanohearingaids.com. Alternatively, you can also try our Live Chat at www.nanohearingaids.com.
Thanks again for your time and have a wonderful weekend!
- Nano Support Team
Nano hearing aids are great! This is my third pair.(only because I keep loosing one). They work as good as my $3500.00 hearing aids and, the customer service is excellent!!!
Hi John,
Thanks so much for taking the time to share your feedback with us. We genuinely appreciate your input and are so pleased you are enjoying the hearing aids!
Should you have any questions, you can reach out at 619-738-2438 or email us at support@nanohearingaids.com. Alternatively, you can also try our Live Chat at www.nanohearingaids.com.
Wishing you and your wife all the best!
-Nano Support Team
Well they would never keep charge & would not turn on while holding button, but Nano company was nice in replacing them no problem what so ever on replacement
Hi Cleofas,
Thanks for taking the time to share this feedback with us about your experience. We genuinely appreciate your input as it helps us identify areas where we can make improvements. Your satisfaction is our top priority, and we apologize for any inconvenience you experienced with the first pair.
We are so glad to hear that you have received the replacement and are now enjoying the new hearing aids. Thank you for giving our team a chance to correct this for you!
Should you have any questions at all, do not hesitate to contact our team again. Please feel free to reach out at 619-738-2438 or email us at support@nanohearingaids.com. Alternatively, you can also try our Live Chat at www.nanohearingaids.com.
Thanks again for your time and wishing you all the best!
-Nano Support Team
The assistance was first rate. it was clear k knowledgeable and took into consideration my lack of experience.
Hi Michael,
Thank you for taking the time to share your feedback with us. We appreciate the opportunity to address and resolve the issues you encountered with your devices.
We sincerely appreciate your patience and understanding throughout the process as we know it can take some time to get used to them at first and hope that you are now enjoying your new hearing aids.
Should you have any additional questions or concerns, please do not hesitate to reach out again at 619-738-2438 or email us at support@nanohearingaids.com. Alternatively, you can also try our Live Chat at www.nanohearingaids.com.
Wishing you the very best!
- Nano Support Team
They work like advertised, I can hear everything without saying huh all the time! Will recommend these to everyone who needs hearing aids! Thank you Nano for working with me and getting the right ones for me!
Hi Andrew,
Thank you for taking the time to share your feedback with us and allowing our team the opportunity to address and resolve the issues you encountered with your devices. We sincerely appreciate your patience and understanding throughout the process, and are so pleased to hear that you have found the right fit are now enjoying your new hearing aids!
Should you have any additional questions or concerns, please do not hesitate to reach out at 619-738-2438 or email us at support@nanohearingaids.com. Alternatively, you can also try our Live Chat at www.nanohearingaids.com.
Thank you again and wishing you all the best!
- Nano Support Team
Very fine product. Excellent support staff.
Unfortunately the entry area of my ear is such that could not hold device.
When I return from my current trip will try the other aids
Hi Mervyn,
Thanks for taking the time to share your feedback with us. We genuinely appreciate your input as it helps us identify areas where we can make improvements. Your satisfaction is our top priority, and we apologize for any inconvenience you may have experienced.
Our records show that your refund was processed on August 17th and our team has emailed you to confirm this.
Should you have any additional questions, please feel free to reach out at 619-738-2438 or email us at support@nanohearingaids.com. Alternatively, you can also try our Live Chat at www.nanohearingaids.com.
We wish you a wonderful rest of your trip and all the best!
-Nano Support Team
Still adjusting to the device
Hi Breen,
Thanks for taking the time to share your experience with us. We understand it can take some time to adjust to using the devices which is quite normal. We hope you will be comfortably enjoying them soon!
Should you have any additional questions, please feel free to reach out at 619-738-2438 or email us at support@nanohearingaids.com. Alternatively, you can also try our Live Chat at www.nanohearingaids.com.
We appreciate your time and wish you all the best!
- Nano Support Team
These were for my husband and he really is hearing well with these. I was so tired of having to repeat everything and he didn't want to pay thousands of dollar but he is really happy with these and they work great for him. Thank yoy for being able to afford hearing aids that work for him to finally hear good.
Hi Mary,
Thanks so much for taking the time to share your review with us. We are so pleased to hear that your husband is enjoying his new hearing aids!
Should he have any questions, please don't hesitate to reach out at 619-738-2438 or email us at support@nanohearingaids.com. Alternatively, you can also try our Live Chat at www.nanohearingaids.com.
Wishing you and your husband the very best!
- Nano Support Team
I ordered them so I would have a backup pair in case my broke. They do work well for my purposes.
Hi Geraldine,
Thanks for taking the time to share your experience! We are glad to hear the new hearing aids are working well for your needs.
Should you have any questions in the future do not hesitate to reach out at 619-738-2438 or email us at support@nanohearingaids.com. Alternatively, you can also try our Live Chat at www.nanohearingaids.com.
Wishing you the very best!
- Nano Support Team
The little hearing aid is a great devise it is just not for me.
Hi Shirley,
Thanks so much for taking the time to share your feedback with us. We are sorry that the devices did not fit your needs - though glad that we were able to help you with your return for a refund.
As someone from our customer service team mentioned to you earlier today, you have been added to the refund list and will see this reflected on your bank somewhere between 7-10 business days.
Should you have any other questions you can always reach us again at 619-738-2438 or email us at support@nanohearingaids.com. Alternatively, you can also try our Live Chat at www.nanohearingaids.com.
Wishing you all the best - have a wonderful day!
- Nano Support Team
I was very satisfied with help I got in following your return process. It was a very possible experience.
Hi Sharon
Thanks so much for taking the time to share a review of your experience with our company. Although we are sorry the products didn't meet your need, we are very grateful to hear that you were satisfied with the help and care you received working with our team on your return and refund.
I can see from our records that our customer service team sent you an email earlier today confirming that your return was received and that you have been added to the refund list. As they mentioned, it can take 7-10 business days for the refund to be processed.
Should you have any other questions you can always reach us again at 619-738-2438 or email us at support@nanohearingaids.com. Alternatively, you can also try our Live Chat at www.nanohearingaids.com.
Wishing you all the best!
- Nano Support Team
I would work with them any day. Very understanding of my problem and replaced hearing aids with no problem.
On July 17, I asked to return this hearing aid and it was approved. I haven’t heard from you since. Please take care of this immediately. Thank you
Hi Yvonne,
Our records show that during your call on July 17th one of our team members provided you with the necessary RMA number and information to send back your hearing aids.
You can review our return policy here: https://nanohearingaids.com/pages/returns-policy
Should you have any additional questions regarding your return process, please reach out directly to our customer service team 619-738-2438 or email us at support@nanohearingaids.com. Alternatively, you can also try our Live Chat at www.nanohearingaids.com.
We look forward to hearing from you and helping you as needed.
- Nano Support Team
I am a happy Nano Hear Aids customer. I read the instructions. Made sure everything worked. It took about a week to become accustomed to wearing the hearing aids and adjusting them to my needs. I do not wear the hearing aids all day. I wear them for about 5 hours a day. So far I am very satisfied.
Hello Marie,
Thank you very much for taking the time to share your positive feedback with us. We know it can take a bit of time to get used to them and are so glad to hear you are enjoying your new hearing aids!
Should you ever have any questions, do not hesitate to contact our team at 619-738-2438 or email us at support@nanohearingaids.com. Alternatively, you can also try our Live Chat at www.nanohearingaids.com.
Thank you again and wishing you a wonderful weekend!
- Nano Support Team
things are great
Hi Anthony,
Thanks for sharing your feedback with us. We are so glad you are enjoying your new hearing aids!
If you ever have any questions, do not hesitate to contact our customer service team at 619-738-2438 or email us at support@nanohearingaids.com. Alternatively, you can also try our Live Chat at www.nanohearingaids.com.
Wishing you all the best!
-Nano Support Team