Why Does My Hearing Aid Keep Disconnecting from Bluetooth & Ways to Fix It?

• Interference from other electronic devices can cause Bluetooth disconnections.
• Low battery levels are a common reason for hearing aids disconnecting from Bluetooth.
• Updating your hearing aid's software and firmware can improve connectivity.
• Maintaining proper proximity between your hearing aids and Bluetooth device is essential.
• Our Audacity RIC offers stable Bluetooth connectivity for streaming, phone calls, and app control.

NANO Hearing Aids are FDA-registered, Class I devices. Our OTC hearing aids are designed for individuals over 18 years of age with perceived mild to moderate hearing impairment. With prices starting at just $297, they offer a viable solution for those looking to improve their hearing without breaking the bank.

Primary Causes of Disconnecting Hearing Aids

Interference from Other Devices

• Bluetooth operates on the 2.4 GHz frequency, the same as many household devices like microwaves, cordless phones, and Wi-Fi routers.
• In busy environments with multiple electronic devices, the Bluetooth connection might be disrupted.
• Minimizing Interference:
• Keep your hearing aids and Bluetooth device away from other electronic devices.
• Turn off or move away from devices that might cause interference.
• Ensure your hearing aids are within the recommended range of your Bluetooth device.

Low Battery Levels

• Low battery power is a common reason for Bluetooth disconnections.
• Maintaining Battery Life:
• Always carry spare batteries.
• Replace batteries as soon as signs of low power appear.
• Consider using rechargeable hearing aids to avoid frequent battery changes.

Software and Firmware Issues

Outdated software and firmware can lead to Bluetooth disconnections. Manufacturers release updates to improve performance and fix bugs.

Keeping Devices Up-to-Date:

• Regularly check for updates on the manufacturer’s website or app.
• Install updates as soon as they are available.
• Restart your hearing aids and Bluetooth device after updating.

Proper Cleaning and Maintenance

• Regular cleaning and maintenance can prevent connectivity issues caused by dust, earwax, and moisture.
• Tips for Maintenance:
• Clean your hearing aids daily with a dry, soft cloth.
• Use a hearing aid cleaning kit to remove earwax and debris.
• Store your hearing aids in a dry place when not in use.

Staying Within Effective Range

• Bluetooth devices have a limited range, usually around 30 feet.

Avoiding Physical Obstructions

• Physical obstructions like walls, furniture, and your body can interfere with Bluetooth signals.
• Tips to Avoid Obstructions:
• Keep a clear line of sight between your hearing aids and the Bluetooth device.
• Avoid placing the Bluetooth device in pockets or bags that may block the signal.

Regular Device Testing and Monitoring

Regular testing and monitoring can help identify and address potential issues.

Tips for Testing and Monitoring:

• Test your hearing aids with different Bluetooth devices to ensure compatibility.
• Monitor battery levels and replace or recharge them as needed.
• Keep an eye on the performance of your hearing aids and address any issues promptly.

If Bluetooth disconnections persist despite following these tips, consider these additional resources:

Resetting and Re-pairing Devices

• Resetting and re-pairing your devices can clear temporary glitches and establish a fresh connection.
• Steps to Reset and Re-pair:
• Turn off both your hearing aids and the Bluetooth device.
• Turn them back on and put the hearing aids into pairing mode.
• Go to the Bluetooth settings on your device and select your hearing aids to pair them again.

Consulting with Professionals

Professional assistance might be needed to diagnose and fix persistent issues. Hearing aid specialists and audiologists can identify and resolve complex problems.

• Manufacturer Support and Assistance

• Manufacturers often offer support for troubleshooting and repairs. Contact the customer service department of your hearing aid manufacturer for tailored advice and solutions.

• Easy control with the Nano Audacity App.
• Bluetooth for phone calls and streaming audio. 
• Noise reduction and feedback management technology for sound clarity. 
• Our customer support team is available 24/7 to assist with any concerns you may have.

Why are my hearing aids disconnecting frequently?

Frequent disconnections can be caused by interference from other devices, low battery levels, outdated software, or physical obstructions.  

What should I do if my hearing aids won't pair?

Ensure both devices are fully charged, turn them off and on, put your hearing aids into pairing mode, check for software updates, and move away from other electronic devices.

Can Wi-Fi interfere with Bluetooth connections?

Yes, Wi-Fi can interfere because both operate on the 2.4 GHz frequency. If this happens, move away from the Wi-Fi router.

How often should I update my hearing aid software?

Check for updates at least once a month or when experiencing connectivity issues. Install updates promptly to fix bugs and improve functionality.

What if only one hearing aid disconnects?

Check the battery, restart the hearing aid, clean it, and update the software. If the issue persists, consult a professional.

Do other electronic devices affect my hearing aids?

Yes, devices like microwaves, cordless phones, and other Bluetooth devices can cause interference. Keep your hearing aids and Bluetooth device away from these electronics.

How can I tell if my batteries are low?

Most hearing aids give a low battery warning through a sound alert or app notification. Regularly check and replace batteries to prevent disconnections.

Is it safe to use Bluetooth hearing aids near medical equipment?

While most Bluetooth hearing aids are safe around medical equipment, consult your healthcare provider for specific guidelines.

Why should I choose Nano OTC Hearing Aids?

Our OTC Hearing Aidsare FDA-registered, easy to use, and combine advanced features with affordable pricing. OurAudacity RICmodel has Bluetooth for app control, taking phone calls, and streaming audio. If you ever experience issues with Bluetooth or any other feature, our dedicatedcustomer service teamis available 24/7 to assist.