Contact Us

To purchase Nano hearing aids that are the best fit for your needs, our Customer Success Team is always here to help. Call us at: (877) 340-1024. We provide 24/7 Customer Support to answer any questions you might have. Additionally, you can visit our Resource Library to review the features of each hearing aid.

Nano hearing aids are FDA registered, Class I, which means that our devices are real hearing devices, as opposed to PSAP devices or amplifiers. As a Class I medical device, it also means Nano OTC hearing aids are considered to have the least amount of risk and be generally safe for use compared to other hearing aid devices with a higher classification. Potential risks associated with other classifications could include an over-amplification of sound and a ringing in the ears (known as tinnitus).

No, you do not need a prescription or audiogram (hearing test) to purchase our hearing aid devices. As long as you are 18 years old or older, you can purchase Nano hearing aids online. Please note our hearing aids are intended for those with perceived mild to moderate hearing loss.

Someone with mild to moderate hearing loss might experience one or all of the following:

• Trouble hearing conversations in noisy places due to background noise.
• Finding it difficult to follow conversations and hear people in group settings.
• Difficulty hearing someone on the phone.
• Feeling tired from the effort of listening.
• Needing to turn up the volume on the TV or radio, even if others say that it’s loud and affects their normal hearing.

If you’re concerned your hearing loss might actually be severe, it’s best to schedule an appointment with your doctor. Symptoms of severe hearing loss can include difficulty hearing loud noises and conversations (even in quiet environments), and you might rely on reading lips as a result. Regular checks of the ear canal by a hearing healthcare professional are recommended if you experience these symptoms.

When you order Nano OTC hearing aids, your package will include two hearing aids along with a portable charging case for convenient power-ups on the go. Each order also comes with additional ear domes, cleaning accessories, and a user manual.

The battery life of Nano OTC hearing aids allows you to use the hearing aids for between 12 to 38 hours on a single charge. This supports daily use without frequent interruptions for charging, making it easier for you to enjoy continuous, high-quality sound throughout your day.

Yes, you can adjust the volume on your Nano OTC hearing device, with options ranging from 2 to 4 volume settings depending on the specific model you select. Additionally, these hearing products include advanced noise reduction technology to help minimize background noise and enhance sound quality, ensuring clearer conversations and a better listening experience in various environments. With the Audacity® RIC hearing aids, you can adjust the volume using the Nano Audacity® app. This allows you to discreetly change the volume without needing to touch the hearing aid itself.

We ship all hearing aids within 1 business day and it takes from 2-7 business days to arrive at your home depending on how fast the postal service delivers. We offer both Standard and Express (2-3 business days) delivery options via USPS.