MODEL: CIC2 & CIC4
Product Overview
Multi-function Button
Cleaning Instructions
Charging Instructions
Changing the Wax Guard
MODEL: BTE4
Using the Controls
Charging Instructions
Product Overview
MODEL: BTE Plus
Product Overview
Charging Instructions
Adjusting the Rocker Switch
Using the iPhone Hearing App
A Complete Guide
Nano CIC2 & CIC4 Hearing Aids
Nano BTE4 Hearing Aids
Nano BTE Plus Hearing Aids
Frequently Asked Questions
Are Nano OTC hearing aids FDA registered?
Yes. Nano OTC hearing aids are FDA Registered, Class I. This means they are real hearing aids, are considered a medical device, and are generally safe to use when compared to higher-classified hearing aid devices. Other classifications might contain risks such as excessive amplification of sound or the development of tinnitus (a ringing sensation in the ears).
FDA Registered, Class I OTC hearing aids ultimately provide users with less risk of harming the ears and therefore an overall safer experience.
Can I wear your OTC hearing aids if I have perceived mild to moderate hearing loss?
Yes, if you have perceived mild to moderate hearing loss, a Nano hearing aid could be the solution you need. They are not intended for those with normal hearing.
Perceived mild to moderate hearing loss can include difficulty hearing conversations in places with a lot of background noise, difficulty hearing on the phone, needing to turn up the TV or radio even if others say it sounds loud, feeling tired from listening, and finding it difficult to follow conversations.
If you think you might have severe hearing loss, consider scheduling an appointment with a hearing healthcare professional. They can evaluate the various parts of your ear (including the ear canal), conduct hearing tests, and if needed prescribe a prescription hearing device. You might need prescribed hearing aids if you experience difficulty hearing loud noises (even in quiet environments), difficulty hearing conversations, or you find yourself reading lips as a result of your hearing loss.
Are Nano OTC hearing aids prescription hearing aids?
No. There is no prescription needed for purchasing a Nano OTC hearing aid. Anyone with mild to moderate hearing loss can order them, as long as they are at least 18 years old.
How long will Nano OTC hearing aids last?
How long your hearing aids last will depend on the amount of use and how well you care for them. Nano OTC hearing aids can potentially last for years when cared for properly.
What are general care and maintenance guidelines for Nano OTC hearing aids?
- The hearing aids should be turned off when not in use.
- Store in the charging case when not in use.
- Remove hearing aids when showering to prevent them from getting wet.
- Remove before applying perfume or hair spray.
- Keep away from pets and small children.
- Protect against heat and humidity as well as extremely cold temperatures.
- Use a hearing aid brush or a dry cloth to gently remove debris and wax from the tip of the hearing aid.
- Always handle with care.
How do I choose the proper dome size?
Your Nano OTC Hearing Aids come with different styles and sizes of domes. It may take some time experimenting with various domes to find the one that best suits your ears and listening preference. A dome can affect not only the comfort but the way your voice sounds as well as overall amplified sound.
We encourage you to try using the hearing aid without a dome. While domes have been provided, you may find it more comfortable and less occluding without domes. However, if you experience feedback or chirping without a dome, proceed with selecting a dome that best fits your ear. If you choose to use a dome, ensure that your dome fits snugly, or it can cause sound feedback.
How do I adjust the volume on my Nano OTC hearing aids?
To adjust volume settings on your hearing aids, simply press the volume button on your hearing aid to cycle the volume up from levels 1 to 6.
1 beep: When you increase the volume level, your hearing aid will beep 1 time.
3 beeps: When you have increased the volume level to the maximum volume, your hearing aid will beep 3 times.
The next quick touch after you’ve reached the maximum volume returns the volume to level 1.
What is your return policy?
Nano OTC Hearing Aids come with a 45-day money-back guarantee and free 24/7 lifetime support. If you are unhappy with your purchase for any reason, we can issue a full refund as long as you started the return process within 45 days of receiving your hearing aids. Contact Advanced Support at (888) 310-6266 or returns@nanohearingaids.com. Return requests made after 45 days of customer receiving hearing aids are not eligible for return.