Frequently Asked Questions

Frequently Asked Questions

About Nano

Our dedicated team of specialists is here to help you with everything that you need.Phone (24/7): (619) 738-2438Email: support@nanohearingaids.com






About Nano

Our dedicated team of specialists is here to help you with everything that you need.Phone (24/7): (619) 738-2438Email: support@nanohearingaids.com






Before Buying a Device

Yes you can, all Nano devices are designed to fit well with eyeglasses and masks.




Before Buying a Device

Yes you can, all Nano devices are designed to fit well with eyeglasses and masks.




Shipping

We ship all hearing aids within 1 business day and it takes from 2-7 business days to arrive at your home depending on how fast the postal service delivers. We offer both Standard and Express (2-3 business days) delivery options via USPS.



Shipping

We ship all hearing aids within 1 business day and it takes from 2-7 business days to arrive at your home depending on how fast the postal service delivers. We offer both Standard and Express (2-3 business days) delivery options via USPS.



Returns

If at any time within the first 45 days of use you're not satisfied with your Nano hearing aids, contact (619) 738-2438 to speak with a customer service agent to start your return process and obtain your Return Merchandise Authorization number (RMA). Returns sent without an RMA will not be refunded.See our Full Returns Policy here.


Returns

If at any time within the first 45 days of use you're not satisfied with your Nano hearing aids, contact (619) 738-2438 to speak with a customer service agent to start your return process and obtain your Return Merchandise Authorization number (RMA). Returns sent without an RMA will not be refunded.See our Full Returns Policy here.