How to Fix Common Hearing Aid Issues: Troubleshooting Guide

Written by the Nano Hearing Aids Team
Reviewed for Accuracy by Lindsay Roberts, AuD.

Lindsay Roberts
How to Fix Common Hearing Aid Issues: Troubleshooting Guide

Key Takeaways

  • Check the battery and power source first if your hearing aid isn't producing any sound.
  • Clean your hearing aid regularly to avoid blockages and ensure optimal performance.
  • Adjust volume settings and make sure the device fits correctly to prevent feedback and whistling noises.
  • Replace wax guards and inspect for earwax buildup to resolve distorted or weak sound.
  • Nano OTC Hearing Aids provides professional support to help resolve issues, available via e-mail or at 619-738-2438

NANO Hearing Aids are FDA-registered, Class I devices. Our OTC hearing aids are designed for individuals over 18 years of age with perceived mild to moderate hearing impairment. With prices starting at just $297, they offer a viable solution for those looking to improve their hearing without breaking the bank.

Shop NANO OTC Hearing Aids



How to Fix Common Hearing Aid Issues

Dealing with hearing aid issues can be frustrating, but many common problems have simple solutions. This troubleshooting guide covers practical steps to fix feedback, sound quality, and connectivity issues - so you can keep your hearing aids working properly.

Common Hearing Aid Problems and Quick Fixes

  • Check the battery and replace it if necessary.
  • Ensure the hearing aid is turned on and set to the correct program.
  • Clean the device to remove any earwax or debris.
  • Adjust the volume settings.

Hearing Aids Not Producing Any Sound

Check Battery and Power

  • Check the battery. A dead or improperly inserted battery is often the culprit.
  • Remove and reinsert the battery to ensure it's properly connected. 
  • If the hearing aid still doesn't work, replace the battery with a new one. 
  • Ensure the battery compartment is clean and free of any debris.

Inspect for Blockages

  • Blockages from earwax or debris can obstruct the microphone or speaker.
  • Visually inspect the hearing aid for any visible earwax or debris. 
  • Use a soft brush or a cleaning tool to gently remove any blockages. 
  • If the hearing aid has a wax guard, replace it with a new one.

Hearing Aids Aren't Loud Enough

Volume Settings

Check the volume control on your hearing aid and adjust it to a higher setting. Use a remote control or app to fine-tune the volume. Make sure the hearing aid is set to the correct program for your environment.

Cleaning the Device

  • Remove the hearing aid and clean it with a soft, dry cloth.
  • Use a cleaning tool to remove any earwax from the microphone and speaker openings.
  • Replace the wax guard if it appears dirty or clogged.

Replace Wax Guards

  • Remove the old wax guard using the provided tool or a small pin.
  • Insert a new wax guard into the hearing aid.
  • Ensure it is securely in place before using the hearing aid again.

Adjust Settings

  • Open the hearing aid app on your smartphone.
  • Navigate to the settings menu and adjust the volume, treble, or bass.
  • Save the settings and test the hearing aid.

 

Checking Hearing Aid Fit: Ensuring proper insertion and comfort for optimal performance.

Feedback or Whistling Noises

Reposition the Earmold or Dome

  • Remove the hearing aid from your ear.
  • Reinsert the earmold or dome, making sure it fits snugly in your ear canal.
  • Test the hearing aid to see if the feedback noise has stopped.

Volume and Proximity Adjustments

  • Lower the volume on your hearing aid.
  • Move away from any objects or surfaces that might reflect sound back into the microphone.
  • Avoid covering the hearing aid with your hand or other objects.

Battery Problems

Battery Type and Compatibility

  • Check the user manual for the recommended battery type and size.
  • Purchase high-quality batteries from reputable brands.
  • Avoid mixing old and new batteries in the same device.

Proper Storage and Usage

  • Store batteries in a cool, dry place.
  • Remove batteries from the hearing aids if not in use for an extended period.
  • Avoid exposing batteries to extreme temperatures or moisture.

Additional Maintenance Tips

Regular Cleaning

  • Use a soft, dry cloth to wipe down the hearing aids daily.
  • Use a small brush or cleaning tool to remove debris from the microphone and speaker openings.
  • Replace wax guards and filters as needed.

Professional Check-Ups

  • Schedule a check-up with your hearing care professional at least once a year.
  • Professionals can perform thorough cleanings and inspections.
  • They can adjust settings and programs to better suit your hearing needs.
  • They can identify and fix issues you might not notice.

Final Thoughts on Hearing Aid Troubleshooting

When to Seek Professional Help

  • Your hearing aids are not producing sound after replacing the battery and cleaning the device.
  • You experience persistent feedback or whistling noises that you can't resolve.
  • Your hearing aids aren't fitting comfortably or securely.
  • The sound quality remains distorted or weak despite cleaning and adjusting settings.

Remember, your hearing aids are an investment in your quality of life. Proper care and seeking professional help when needed can significantly improve their performance and your overall hearing experience.

How Nano Hearing Aids Can Help

First Ear Plus ITE: Keeping your devices powered up and ready to use.


At Nano Hearing Aids, with over seven years of experience, we offer solutions to fix common hearing aid issues and enhance your hearing experience. Our over-the-counter (OTC) hearing aids are FDA-registered Class I medical devices, ensuring safety and effectiveness for perceived mild to moderate hearing loss. 

Equipped with features like customizable settings, wireless technology, and self-assessment tools, our hearing aids offer convenience and flexibility.

We provide 24/7 customer care, an Elite Protection Plan against loss, theft, or accidental damage, and extremely affordable prices by eliminating the middleman. We also offer a 45-day money-back guarantee and flexible payment plans to fit your budget.

If you're facing issues like distorted or weak sound with your current hearing aids, or seeking a new, reliable solution, Nano Hearing Aids provides the support and technology to help you hear better and improve your quality of life.


Frequently Asked Questions

Why is my hearing aid whistling?

Whistling or feedback is often caused by sound from the hearing aid's speaker being picked up by the microphone. To resolve this, try repositioning the earmold or dome, lowering the volume, or moving away from reflective surfaces.

How often should I change the batteries in my hearing aids?

The frequency of battery changes depends on the type of hearing aid and battery. Typically, you should change the batteries every 3-7 days. Always carry spare batteries to avoid unexpected power loss.

What should I do if my hearing aid gets wet?

  • Remove the battery.
  • Dry the device with a soft cloth.
  • Place the hearing aid in a dehumidifier or container of uncooked rice.
  • Avoid using heat sources like hairdryers.

Can I clean my hearing aids at home?

Yes, and here’s how you do it:

  1. Wipe down the device daily with a soft, dry cloth.
  2. Use a small brush or cleaning tool to remove debris from the microphone and speaker openings.
  3. Replace wax guards and filters as needed.
  4. For thorough cleaning, consult the user manual for specific instructions and tools.

Why Choose Nano Hearing Aids?

Nano Hearing Aids tackles common issues with several advantages. Our devices feature Bluetooth technology for seamless smartphone connectivity, and the user-friendly design simplifies operation and maintenance. Our 24/7 customer support team is ready to assist with troubleshooting and resolving problems. 

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