Customer pays for shipping, flat rate.
Shipping: Please allow 7 days for Standard FREE Shipping orders to arrive.
Return Policy: All Nano orders are backed by our 45 day money back guarantee! In the rare case that you need to return your device within the 45 day risk free period, just call us at (480) 336-9292 and our friendly U.S. based customer service team will be happy to help you troubleshoot, exchange, upgrade or solve any issue you're experiencing! But before you call, most issues can be solved by simple troubleshooting steps like cleaning earwax. Click here to see tutorials.
Customer ReviewsWrite a review
These hearing aids work as well or better than the much more expensive ones I replaced.
The first set developed a volume control issue in the left side unit. I brought the issue up to customer service and after a short technical review I was informed that a replcement would be provided. The replacement , in the form of a complete new set arrived in a couple of weeks and works perfectly. In accordance with the replacement policy I've returned the original complete set to Nano. There was an initial problem with the return process in that the shipping form did not fully cover the weight of the package. This was corrected with another phone call to customer service. At this point Nano has stepped up and resolved the problem (s) quickly and without any hassle.
I have no complaints and the new hearing aids, charger, etc are working perfectly.
Very easy to work. The first one I bought I had a little trouble with the volume of the right hearing aid. I returned the hearing the hearing and they sent me another hearing sent and now it works perfectly. Very happy with my hearing aids.
Thank you, Priit.
Have been more than satisfied with my Nano hearing aids. After 33 years of being in various bands, and standing in front of guitar amps and drum sets, my hearing was getting very bad. As soon as my hearing aids arrived and I started using them, I was again hearing things clearly again. Although I had couple of minor issues at first, the customer service people took care of it immeadiatly to my complete satisfaction. I highly recommend this product !
Thanks so much, Dennis!
These hearing aids really work, and at 20% of the cost of my previous company!
The first set did’t work, so they sent a new pair. I was doubtful that I had made a good choice, but the replacements worked great. I’ll continue to use them, and get back to you with any updates. As of right now, I’m very happy.
Thank you so much, Bill!
Nearly invisible. People don’t even know I wear them. Can’t find a better price. These are incredible.
Thanks, P! :)
Yes, these are pretty good hearing aids. I've had the $5,000 pair but they don't last as long as I'd like and I paid way too much for them but I didn't know Nano was out there!
I have been very pleased with my Nano hearing aids and the company. They are the best at eliminating outside sounds and giving you the best options for hear levels . I had a problem with one of the aids about 9 months after having them and they took both pairs back and sent new ones for a shipping fee.
Thank you, Lou!
My order was expertly managed by April and Kevin. Good job!
Thanks, John! I'll be sure to forward your feedback to April and Kevin. Take care!
I found my neew X2R hearing aids muche improved over the X2R pair I received in April
Thanks, Joel :)
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